RK Voice IP-based call center software - dynamically manages your inbound, outbound, and blended campaigns. The all-inclusive contact center solution boosts agent productivity, connects callers with the right agent, and improves your first call resolution numbers.

With minimum hardware investments and super quick implementation cycle, RK's next-gen communication apps rapidly map to your business needs. Our solution offers a host of such apps including IVR, ACD, Predictive Dialer, Voice Logger, Quality Monitoring, Reporting, CRM, CTI, and IP-PBX.

Our CRM suites cater to different business processes such as customer support, telemarketing and sales, collections, telecommunications, customer service, outsourcing, retail, financial services, information technology, technical support, marketing research, and helpdesk.