• RKIPDIALER

    As IP telephony standardizes and proliferates, organizations are looking for choice of voice transport. (IP) strategy with open, standards-based capabilities fully packaged with optional Session Initiation and ongoing support functionality that provides a rich, flexible feature set. The RKIPDIALER Business Edition open source platform, offers you all of the call handling capabilities expected of pricey, closed PBX systems at a substantially reduced cost. Designed to interoperate with other RK IPPBX products, RKIPDIALER Business Edition provides all of the capabilities required to address the needs of the dynamic contact center.

    Offerings Description

        Outbound and Blended call handling
        Full USA FTC-compliance capability
        Web Based agent and administrative interfaces
        Ability to have agents operate remotely.
        Integrated call recording and retrieval
        Three way calling within the aggent application
        Scheduled Callbacks : agent-Only and Anyone
        Scalable to hundred of seats. Read more
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